Effective date: April 22, 2026
These Terms of Service ("Terms") govern your use of the NeverHadIt mobile application ("the App") provided by A2ZAI LLC ("we", "us", "our"). By using the App, you agree to these Terms.
NeverHadIt is a menu scanning tool that uses artificial intelligence to analyze restaurant menu items and suggest dishes based on your taste preferences. The App uses on-device text recognition (OCR) and cloud-based AI (Google Gemini) to process menu text.
Important Allergen Disclaimer: NeverHadIt is NOT a food safety or allergy detection tool. The App's suggestions are generated by AI and may be inaccurate, incomplete, or wrong. The App cannot guarantee the absence of allergens in any dish. If you have food allergies or intolerances, you MUST confirm ingredients directly with the restaurant before ordering. Never rely solely on this App to make decisions about food allergies. A2ZAI LLC assumes no liability for allergic reactions or adverse health effects resulting from food choices made using the App.
You must be at least 13 years old to use the App. By using the App, you represent that you meet this age requirement.
The App does not require an account or registration. All data is stored locally on your device. If you subscribe to a paid plan, your subscription is managed through Apple App Store or Google Play Store and linked to your store account.
Free-tier users receive a limited number of daily scans and may see advertisements served by Google AdMob. Watching a rewarded video ad may grant additional scans. Paid subscribers do not see ads and receive higher scan limits.
You agree not to:
The App, its design, code, and content are owned by A2ZAI LLC and protected by copyright and intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the App for personal, non-commercial purposes.
Dish recommendations, descriptions, and explanations are generated by artificial intelligence and may contain errors, hallucinations, or inaccuracies. AI-generated content is provided "as-is" for informational purposes only. We do not guarantee the accuracy, completeness, or reliability of any AI-generated output.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, A2ZAI LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE APP. THIS INCLUDES, WITHOUT LIMITATION, DAMAGES RELATED TO FOOD ALLERGIES, ADVERSE HEALTH EFFECTS, DIETARY DECISIONS, OR RELIANCE ON AI-GENERATED RECOMMENDATIONS.
Our total liability to you for any claim arising from your use of the App shall not exceed the amount you paid for the App in the 12 months preceding the claim, or $50, whichever is greater.
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the App will be uninterrupted, error-free, or that AI recommendations will be accurate.
You agree to indemnify and hold harmless A2ZAI LLC, its officers, employees, and agents from any claims, damages, or expenses arising from your use of the App or violation of these Terms.
Your use of the App is also governed by our Privacy Policy, which describes how we collect, use, and protect your data.
We reserve the right to terminate or suspend your access to the App at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users or the App.
We may update these Terms from time to time. The "Effective date" at the top will reflect the latest revision. Continued use of the App after changes constitutes acceptance of the revised Terms.
These Terms are governed by and construed in accordance with the laws of the State of Ohio, United States, without regard to its conflict-of-law provisions.
Any disputes arising from these Terms or your use of the App shall be resolved through binding arbitration in Franklin County, Ohio, in accordance with the rules of the American Arbitration Association. You agree to waive any right to a jury trial or to participate in a class action.
If you have questions about these Terms, email contact@a2zai.app or use the support link in the App's Settings screen.